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The $10,000 Website That Never Made a Dime

A woman reached out to me, her voice a mix of exhaustion and frustration. She had spent nearly $10,000 on a new website with another designer. It was glossy. It was custom-coded. It had all the bells and whistles you could imagine. But here’s the kicker:

It never made her a dime.


Not a single sale. Not a single lead. Not even a half-interested inquiry. Just digital tumbleweeds rolling across a very expensive online desert.


And I have to be honest — I hear stories like this more often than I wish I did.


Beige headphones, a closed notebook, and a pen lie on a white desk near a keyboard, creating a minimalist, organized workspace.

When Investment Doesn’t Equal Return


There’s this assumption in the online business world: if you pour money into a website, it must deliver. It feels logical, right? Pay more, get more.


But here’s the uncomfortable truth: you can spend five figures on a website, and if it isn’t built with strategy, it won’t make you a cent.


That’s the part most people don’t want to hear.


What Went Wrong


When I asked her what she thought the issue was, she said: “Well, it looks amazing. Everyone says it looks amazing. But no one is actually booking me.”


And there it was.


Her designer had given her a digital art piece, not a business tool. It was like owning a shiny sports car with no engine. It looked fast, but it wasn’t going anywhere.


Why This Happens


So why do so many websites fail, even when business owners pour their heart (and wallet) into them? Here’s what I see again and again:


  • No clear target audience. A site can’t convert if it’s trying to talk to everyone at once.

  • Weak copywriting. Beautiful design with generic “Welcome to my site” text isn’t going to cut it.

  • No calls to action. If you don’t tell people what to do, they won’t do anything.

  • SEO neglect. Gorgeous visuals won’t help you if Google doesn’t even know you exist.

  • Designer-only mindset. Too many sites are built to impress other designers, not to convert actual customers.


Woman in an office holding her head in frustration, sits at a desk with a laptop. She wears glasses and a black blazer, white background.

The Painful Lesson


When I walked her through a mini-audit, I could hear the heartbreak and disappointment in her voice. She had trusted the process. She thought she was doing everything “right.” But the missing link wasn’t beauty — it was business strategy.


She’d essentially bought the shell of a website without the systems that make it function as a revenue generator.


Why Cheaper Sometimes Wins


Now, I’m not here to say you should always go for the cheapest option. But I will say this: I’ve seen $1,500 template-based sites outperform $10,000 custom-coded ones simply because they were built with strategy.


Those “cheaper” sites had:


  • Laser-focused messaging.

  • A simple, intuitive layout.

  • Clear CTAs on every page.

  • SEO baked in from day one.


It wasn’t about the price tag. It was about the purpose.


Wooden desk with laptop, lamp, notebook, and silver vase in a bright room. Rattan chair and coffee cup add a cozy, minimalist feel.

What a Website Should Do


When I design a site at Bella & Bloom, I remind my clients: your website is not just a digital brochure. It’s not a place for pretty pictures to live. It’s a living, breathing extension of your business — and it should be working just as hard as you are.


That means:


  • Capturing leads while you sleep.

  • Converting visitors into paying clients.

  • Ranking in search engines so new people can actually find you.

  • Building trust and authority the moment someone lands on your homepage.


If your site isn’t doing those things, it doesn’t matter how much you spent.


The Harsh Reality


Here’s the harsh truth: a $10,000 website without strategy is worth less than a $1,000 website with one.


I know that might sound backwards, but the most successful sites are the ones that blend design with copywriting with SEO with user experience. When those pieces lock into place, your website becomes an engine, not an expense.


That’s why I take such a different approach at Bella & Bloom. I’m not just here to hand over a site and say, “Isn’t it pretty?” I want to make sure it actually works for you.


How to Avoid the $10,000 Mistake


If you’re planning a new website, here are three things I’d recommend before you invest a dime:


  1. Get clear on your audience. Who are you speaking to, and what do they need to hear?

  2. Focus on the words. Copy drives conversions. The design frames the message.

  3. Ask about strategy. Don’t just ask your designer how the site will look — ask how it’s being set up to support your goals, whether that’s visibility, ease of use, or building trust with your audience.


Weekly planner on white table with days listed. Nearby are a pen, notebook, and a frothy drink in a cup. Minimalist and organized setup.

Keeping the Momentum Going


Launching a new website is exciting—but it’s really just the beginning. Your site’s design and foundational SEO give you a strong start, but search engines (and people!) want to see ongoing activity. That means things like writing blog posts, sending out newsletters, staying active on social media, and continually creating fresh content that keeps your site relevant.


It’s important to understand that this responsibility ultimately falls on you as the site owner—unless we’re working together on a maintenance plan. If you’d rather not juggle all those moving parts on your own, I offer ongoing support so your site doesn’t just look good on day one, but keeps attracting traffic and growing over time.


Your website is a living, breathing piece of your business. The more you feed it, the more it will work for you.


Turning Frustration into Fuel


Sometimes failure is the wake-up call we need to finally build the thing that works.


So here’s my question to you: are you ready for a website that does more than just look good?

If you’ve been burned before, or if you’re staring at your beautiful site wondering why no one’s clicking “book now,” let’s change that.


Reach out to me today, and let’s create a site that doesn’t just sit there looking pretty — it works, it sells, and it pays you back.


Free Resources to Help You Avoid Costly Mistakes


If you’re not quite ready to invest in a full website project, I’ve got you covered. I’ve put together a collection of free resources that walk you through some of the most important pieces of building a strategic site — things like:


  • How to choose the right fonts and colors for your brand.

  • Quick-start SEO tips that actually move the needle.

  • A monthly motivational printable to keep you inspired while you grow your business.


These are the same tools I use with my own clients, and they’ll help you make smarter decisions about your website without wasting time or money.


Grab these free resources and start building a brand that works just as hard as you do.


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Collage of images featuring design book covers, including themes like Lead Magnet Toolkit, Personality Pack, and Creative Boss Planner.

Certain articles on this blog may include affiliate links to tools I personally use and endorse. This means that if you choose to make a purchase, I may receive a modest commission at no extra expense to you.

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